Privacy Policy

Last updated: October 2026

Saintta Global Lawyers UK Ltd (“SAINTTA GLOBAL”, “we”, “us”), 40 Craven Street, London WC2N 5NG, United Kingdom. Email: info@sainttalaw.com. Phone: +44 (0)20 7265 8888 / +44 (0)20 7139 5000.

1. Who we are

We are a UK immigration law firm regulated by the Immigration Advice Authority (IAA), registration number F200800018. We are responsible for the personal information described in this policy.

2. What information we collect

• Information you give us: your name, email address, phone number or WeChat/WhatsApp details, the date and time you ask for a consultation, and anything you write in our enquiry messages or in the website AI assistant.
• Information collected automatically: technical information such as IP address, browser type, device, pages visited and how you reached our website, collected through cookies and similar technologies (see our Cookie Policy).

3. How we use your information

• to respond to your enquiry and to arrange and confirm consultations;
• to operate, secure and improve this website and its AI assistant;
• to measure the effectiveness of our advertising and website;
• to meet our legal and regulatory obligations.

We do not sell your personal information.

4. Legal basis

We rely on your consent (for example, when you submit a booking request or accept optional cookies), our legitimate interests in running and promoting our services, taking steps at your request before entering a contract, and compliance with legal obligations.

5. The website AI assistant

Our website includes an AI assistant that provides general information only; it is not a lawyer and does not give legal advice. Messages you type into the assistant are processed by our technology providers, including OpenAI, in order to generate replies. Please do not enter passport numbers, identity documents, health information or other sensitive details. If you submit a consultation request, your name, email and requested time are sent to our team by email.

6. Who we share information with

We share information only with service providers that help us run the website, the AI assistant, email and analytics and advertising services (including Google and OpenAI), and with regulators or authorities where required by law. These providers may be located outside the UK; where this happens we take steps to ensure your information is protected.

7. How long we keep it

We keep enquiry and booking information only for as long as needed to respond to you and for our legitimate business and legal purposes, and then delete or anonymise it.

8. Your rights

Under UK data protection law you may ask to access, correct or delete your personal information, to restrict or object to its use, to withdraw consent at any time, and to request a copy of your data. Contact us at info@sainttalaw.com. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

9. Changes

We may update this policy from time to time. The latest version will always be on this page.